Privacy Policy
Definitions
Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the website that is the subject of these general conditions.
Services : https://floramiles.com provides to the Users or Customers:
Content: All the elements that constitute the information presented on the website, particularly texts - images - videos.
Customer Information: Hereinafter referred to as "Information (s)" which correspond to all personal data that may be held by https://floramiles.com for the management of your account, the management of customer relations and for analysis and statistical purposes.
User: Internet user who connects to and uses the above-mentioned website.
Personal information: "Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).
The terms "personal data", "data subject", " sub-contractor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website https://floramiles.com are informed of the identity of the various parties involved in its creation and monitoring:
Owner : individual business owner Ciprian-Florin Stancu - 8 rue de Conti 95290 L’Isle-Adam
Person in charge of publication : Ciprian-Florin Stancu - contact (at) floramiles (dot) com
The person in charge of publication is a natural person.
Webmaster : Ciprian-Florin Stancu - contact (at) floramiles (dot) com
Host : PlanetHoster 4416 Louis-B.-Mayer Laval, Québec Canada H7P 0G1 - Telephone : +1 855-774-46
Data protection representative : Ciprian-Florin Stancu - contact (at) floramiles (dot) com
2. General terms of use of the website and services offered.
The website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for their own account all or part of the elements or works of the website.
The use of the website https://floramiles.com implies full and complete acceptance of the general terms of use described below. These terms of use are likely to be modified or completed at any time, the users of the website https://floramiles.com are thus invited to review them regularly.
This website is normally accessible to users at all times. However, https://floramiles.com may decide to interrupt it for technical maintenance purposes. The website https://floramiles.com is updated regularly. In the same way, the legal notices can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them.
3. Description of services provided.
The website https://floramiles.com aims to provide information regarding the services offered to the users. https://floramiles.com strives to provide information as precise as possible on the website https://floramiles.com. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether they are of its own making or of the making of third-party partners who provide it with this information.
All information on the website https://floramiles.com is given as an indication and is likely to evolve. In addition, the information on the website https://floramiles.com is not exhaustive. It is given under the reserve of modifications that may have been made since it was first published online.
4. Contractual limitations on technical data.
The website uses JavaScript technology. The website cannot be held responsible for material damages linked to the use of the website. In addition, the user of the website commits to access the website using a suitable equipment, free of viruses and with an updated browser. The website https://floramiles.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: No. 2016-679)
The purpose is to provide a service that ensures the best level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, particularly for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal.
https://floramiles.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://floramiles.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, whatever the means or the process used, is forbidden, except with prior written authorization from: https://floramiles.com.
Any unauthorized exploitation of the website or of any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limits of responsibility.
https://floramiles.com acts as editor of the website. https://floramiles.com is responsible for the quality and veracity of the Content that it publishes.
https://floramiles.com cannot be held responsible for any direct and indirect damage caused to the user’s equipment at the time of the access to the website https://floramiles.com, and resulting either from the use of an equipment not meeting the specifications indicated in point 4, or from the occurrence of a bug or an incompatibility.
https://floramiles.com can also not be held responsible for the indirect damage (such as for example a loss of business or a loss of opportunity) consecutive to the use of the website https://floramiles.com. Interactive spaces (possibility of asking questions in the contact space) are available to the users. https://floramiles.com reserves the right to remove, without prior notice, any content posted in this space that would contravene the laws applicable in France, in particular provisions relating to data protection. If necessary, https://floramiles.com also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).
7. Management of personal data.
The User or Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulation on Data Protection (RGPD: No. 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected within the framework of the creation of the User’s personal account and of their browsing on the website, the person in charge of the treatment of the Personal Data is: Ciprian-Florin Stancu. https://floramiles.com is represented by Ciprian-Florin Stancu, its legal representative.
Being in charge of the treatment of the data which it collects, https://floramiles.com makes a commitment to conform to the framework of the legal provisions in effect. In particular, it is incumbent upon it to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in conformity with reality. Each time that https://floramiles.com processes Personal Data, https://floramiles.com takes all the reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://floramiles.com processes them.
7.2 Purpose of the data collected
https://floramiles.com is likely to process all or part of the following data
- to enable browsing on the website and management and traceability of services requested by the user: connection data and use of the website, billing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hashed)
- to improve browsing on the website: connection and usage data
- to conduct optional client satisfaction surveys on https://floramiles.com: email address
- to carry out communication campaigns (sms, email): telephone number, email address
https://floramiles.com does not market your personal data, which are thus only used out of necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in effect, the Users of https://floramiles.com have the following rights:
- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of Users' data, right to block or erase Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- the right to withdraw consent at any time (Article 13-2c GDPR)
- the right to limit the processing of Users' data (article 18 RGPD)
- right to object to the processing of Users' data (Article 21 GDPR)
- the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- right to define the destination of the data of the Users after their death and to choose to whom https://floramiles.com will have to communicate (or not) their data to a third party that they will have previously designated
As soon as https://floramiles.com has knowledge of the death of a User and in the absence of instructions on his/her behalf, https://floramiles.com undertakes to destroy his/her data, except if their conservation proves to be necessary for evidential purposes or to answer a legal obligation.
If the User wishes to know how https://floramiles.com uses their Personal Data, to ask to rectify them or to oppose their treatment, the User can contact https://floramiles.com at the following address:
Ciprian-Florin Stancu - DPO, Ciprian-Florin Stancu
8, rue de Conti 95290 L'Isle-Adam
In this case, the User must indicate the Personal Data that they would like https://floramiles.com to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on https://floramiles.com by law, in particular as regards the conservation or archiving of documents. Lastly, the Users of https://floramiles.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
https://floramiles.com refrains from processing, hosting or transferring the Information collected on its Users to a country located outside the European Union or recognized as "not adequate" by the European Commission without informing the User in advance. However, https://floramiles.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
https://floramiles.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of https://floramiles.com, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In addition, https://floramiles.com does not collect any "sensitive data".
The Personal Data of the User can be treated by subsidiaries of https://floramiles.com and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.
Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users of https://floramiles.com are mainly the agents of our customer service.
7.5 Types of data collected
Regarding the users of the website https://floramiles.com, we collect the following data which are essential to the functioning of the service, and which will be kept for a maximum period of 12 months after the end of the contractual relationship. It is the data provided by the user when registering on the website: name, first name, postal address, zip code, city, country, e-mail address, telephone number, username, passwords.
https://floramiles.com collects in addition information which makes it possible to improve user experience and to propose contextualized advice:
browsing data on the website https://floramiles.com. This data is kept for a maximum period of 12 months after the end of the contractual relationship
8. Incident Notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the website https://floramiles.com is published without the user's knowledge, nor is it exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of a buy-out of https://floramiles.com and its rights would allow for the transfer of said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the website https://floramiles.com.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://floramiles.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. All communications between your browser and our servers use the HTTPS protocol, which encrypts data before it travels over the network. In addition, passwords are not stored in plain text in our database but are encrypted using the latest password security technology.
When processing Personal Data, https://floramiles.com takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links "cookies" and internet tags
The website https://floramiles.com contains a certain number of hyperlinks to other sites, set up with the authorization of https://floramiles.com. However, https://floramiles.com does not have the possibility of checking the contents of the websites thus visited, and consequently will not bear any responsibility in this respect.
Unless you decide to deactivate the cookies, you accept that the website can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and specified below, knowing that this may reduce or prevent access to all or part of the Services offered by the website.
9.1 "COOKIES"
A "cookie" is a small data file sent to the User's browser and stored within the User's device (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies will not damage the User's device in any way.
https://floramiles.com is likely to process the information of the User regarding his visit of the website, such as pages viewed, searches carried out. This information allows https://floramiles.com to improve the content of the website and the User's experience.
As Cookies facilitate browsing and/or the provision of services offered by the website, the User may configure his or her browser to allow him or her to decide whether or not to accept them so that Cookies are stored in the device or, on the contrary, to reject them, either systematically or according to their source. The User can also configure his or her browser software so that the acceptance or rejection of Cookies is proposed to him or her from time to time, before a Cookie is likely to be recorded in his or her device. https://floramiles.com informs the User that, in this case, it is possible that not all of the functionalities of his or her browser software may be available.
If the User refuses the recording of Cookies in their device or browser, or if the User deletes those recorded there, the User is informed that their browsing and experience on the website may be limited. This could also be the case when https://floramiles.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device seems to be connected to the Internet.
If the case arises, https://floramiles.com declines all responsibility for the consequences linked to the degraded functioning of the website and of the services possibly proposed by https://floramiles.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://floramiles.com to record or consult the Cookies necessary to their functioning because of the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify their wishes regarding Cookies.
At any time, the User can choose to express and modify their wishes regarding Cookies. https://floramiles.com may also use the services of external service providers to help collect and process the information described in this section.
Lastly, by clicking on the icons for social networks Twitter, Facebook, Linkedin and Google Plus which appear on the https://floramiles.com website or in its mobile application, and if the User has consented to the placement of cookies by continuing to browse the https://floramiles.com website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, cell phone).
These types of cookies are placed on your devices only if you consent to them, by continuing your browsing on the website or mobile application of https://floramiles.com. At any time, the User can nevertheless go back on his consent to the placing of this type of cookies by https://floramiles.com.
Article 9.2. INTERNET TAGS
https://floramiles.com may occasionally use Internet tags (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and place them through a web analytics partner that may be located (and therefore store information about them, including the User's IP address) in a foreign country.
These beacons are placed both in the online advertisements that allow users to access the website, and on the various pages of the website.
This technology allows https://floramiles.com to evaluate the responses of visitors to the website and the effectiveness of its actions (for instance, the number of times a page is opened and its content consulted), as well as the use of the website by the User.
The external service provider may collect information about visitors to the website and other websites through these tags, compile reports on website activity for https://floramiles.com, and provide other services related to the use of the website and the Internet.
10. Governing Law and Jurisdiction.
Any dispute in connection with the use of the website https://floramiles.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Cergy-Pontoise.
