Terms of Use/Service

A. GENERAL TERMS AND CONDITIONS OF USE

PREAMBLE

The present Terms and Conditions of Use (GTU) are concluded between:
On the one hand:
Mr. Ciprian-Florin Stancu, individual business owner registered in the SIREN directory under the number 751533274 , not subjected to VAT under art. 293B of the CGI.
Creator and operator of the website floramiles . com
8 rue de Conti, 95290 L’Isle-Adam, France
Reachable at 0 6 51-39-52-52
contact (at) floramiles (dot) com

Hereafter we use the terms "floramiles.com", "the website", "we", "us" and "our" in reference to Ciprian-Florin Stancu

And on the other hand:
Any person using the services of the website floramiles.com, as a user or customer.

Hereinafter we use the terms "User", "Customer", as well as "he", "him", "she", "her", "their", "them","you", "your", and "yours" to refer to users of the website and buyers of items for sale on the website.

The floramiles.com website, including all information, tools and services available through it, is offered by Ciprian-Florin Stancu to you, the user, on the condition that you agree to all of the terms, conditions, policies and notices set forth herein.

The purpose of the Terms of Use is to define the terms and conditions for accessing and using the website. Any use of the website implies the prior, full and express acceptance of the GTU by the User or Customer.

By visiting our website and/or purchasing an item from our website, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms of Use", "GTU"), including the terms, conditions and policies referenced and/or hyperlinked herein. This GTU applies to all users of the website, including, but not limited to, anyone who is a visitor, supplier, customer, merchant and/or content provider.

Please read this GTU carefully before accessing and using our website. By accessing or using any part of the website, you agree to be bound by this GTU. If you do not agree to all of the terms and conditions of this agreement, you will not be able to access all of the features and services of the website.

Each new tool or feature that is added to the website and its online sales area is also subject to the GTU. You may review the most current set of Terms and Conditions at any time on the website. We reserve the right to update, modify or replace any part of these Terms and Conditions by posting such updates and/or modifications on our website. It is your responsibility to review our GTU and GTS each time you use the website or place an order. By continuing to access or use our website and services after the changes are posted, you agree to the changes.

1. CONTENTS AND SERVICES PROVIDED BY THE WEBSITE

The website floramiles.com provides Users with music, art and written content, and provides Users and Customers with an online sales area offering the following types of items for sale:

CD albums of music by Claire Delerue or by the band Flora | Miles formed by Claire Delerue and Ciprian-Florin Stancu.

Art prints in limited edition, numbered and signed, made from original, one-of-a-kind artworks by Ciprian-Florin Stancu: paintings, photographs, digital art.

Each art print is made to order especially for the Customer, according to specifications indicated by the Customer on the order form.
Each art print sold on floramiles.com is made through the high definition printing process called "giclée", with long lasting archival pigmented inks, on 100% cotton, acid-free, museum quality paper.
Each copy is signed and comes with a certificate of authenticity.

2. TERMS OF USE AND ACCESS TO THE WEBSITE AND ONLINE SHOP

The website is accessible free of charge and without any obligation to purchase. The purchase of products offered by the online store is subject to payment in accordance with the terms and conditions set out in the GTS. The User must have access to the Internet, and connection is free of charge (except for possible connection costs depending on the User's access provider).
The User is solely responsible for the proper functioning of their computing equipment and their internet access.
You must not use our services or products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction when using the website (including, without limitation, copyright laws).

You may not transmit any worms, viruses or other code of a destructive nature.

A breach or violation of any of the Terms of Use will result in immediate termination of your Services.

By accepting these GTU, you acknowledge that you have reached or exceeded the age of majority in your region, province or state and have given us permission to allow any minor under your care to use this website and to use the online store.

In order to purchase products on the website, as well as write comments ("reviews") on the content or products, and create a "wishlist" where you can add photographs that you like, you must create a personal account (hereinafter the "Account"). This Account allows you, as a User and Customer, to :

  - Manage your personal information (contact details, e-mail address, password)
  - Access the social functions of the website (comments, selection of items in the wishlist, messaging, sharing on social networks, etc.)
  - Make an order simulation (calculation of shipping costs and total amount of your order)
  - Order items on the website
  - Access information about your orders
  - Contact the website manager

You can create an account by clicking on "Sign in" in the top right-hand corner of the website. The creation of your account is carried out via the following steps: click on "No account yet?" then on "Create an account", then fill in the fields required for the creation of your account.

To create your account, you must provide a valid email address and a password. Since you alone are responsible for accessing your account using your login and password, you must ensure that your password is kept confidential.

When you first create your account, you agree to provide only accurate, complete and up-to-date information and not to impersonate any third party. In case of change or modification, you must inform floramiles.com without delay via the messaging tool at your disposal.

In order to purchase an item on the website, you must also provide a correct and up-to-date billing address and shipping address.

In case of loss, misappropriation or fraudulent use of your login and/or password, you agree to immediately inform the website manager at: contact (at) floramiles (dot) com

You must also respect the following rules:

- Not to harass other users of the website, not to make slanderous, defamatory, homophobic or racist comments on the website, and not to make comments that contravene current French laws or regulations, the rights of individuals, public order and good morals.
- Not to obtain information on other users, whether manually or automatically. It is also forbidden to access the personal account of another user.

You may at any time delete your Account and all its data permanently.

As a User, you are informed and acknowledge that when you create your customer account, you are bound by all the provisions of the Terms of Use from the moment you click on "Sign In" to register or subsequently to log in to the website.

As a Customer, you acknowledge the evidential value of floramiles.com's automatic recording systems and, unless it can be proven otherwise, waive the right to challenge them in the event of a dispute.

3. LIMITATIONS OF SERVICES

We reserve the right, at any time, to deny access to the online sales area of the website, and unilaterally and without prior notice, to any Customer who fails to comply with these Terms Of Use, including, but not limited to, false, inaccurate, incomplete or outdated information provided by the User, or in the event of fraudulent payment, attempted fraud or any other criminal offense.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any particular person, geographic area or jurisdiction. We reserve the right to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of products or services on this website is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of or access to the Service, or any contact with the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or affect these Terms of Use in any way.

4. ACCURACY, COMPLETENESS AND VALIDITY OF INFORMATION

We shall not be liable if the information provided on this website is inaccurate, incomplete or out of date. The content of this website is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more current sources of information. If you rely on the content of this website, you do so at your own risk.

This website may contain certain historical information. By definition, historical data is not current and is provided for reference purposes only. We reserve the right to make changes to the contents of this website at any time, but we are under no obligation to update any of the information contained herein. You acknowledge that it is your responsibility to monitor changes to our website.

We cannot guarantee that the website will function in any operating environment and that it will be usable at all times without interruption or error, or that all such errors will be correctable.
The website may be subject to temporary or permanent changes and interruptions without notice. floramiles.com cannot be held responsible for the unavailability of the online sales space due to these modifications and/or interruptions. We reserve the right to temporarily interrupt or modify without notice access to all or part of the website, in particular for maintenance purposes, or for any other reason, without the interruption giving rise to any obligation or compensation.

5. MODIFICATIONS TO THE SERVICE

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We will not be liable to you or any third party for any modification, suspension or discontinuance of the Service.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address, so that we may complete your transactions and contact you as necessary.

7. OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control or administer.

You acknowledge and agree that we provide you access to these tools on an "as is" and "as available" basis, without any warranty, representation or condition of any kind and without any endorsement. We shall not be liable for anything arising out of or relating to your use of the Third Party Optional Tools.

Any use by you of the Optional Tools offered through the website is entirely at your own discretion and risk. In addition, it is your responsibility to inform yourself of the terms and conditions under which such tools are provided by the relevant third party provider(s) and to agree to those terms and conditions.

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new services and/or features will also be governed by these GTU.

8. THIRD PARTY LINKS

Certain content, products and services accessible through our Service may include materials from third parties.

Third party links on this website may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate their content or accuracy, nor do we guarantee or assume any responsibility for the content or websites, or other content, products or services of third party sources.

We are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content or any other transactions related to these third party websites. Please read the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.

9. COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit specific content (e.g., as part of your participation in contests), or if, without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by mail or otherwise (collectively, "Feedback"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and use in any media any Feedback you send to us. We are not and shall not be required under any circumstances to (1) maintain the confidentiality of any Comments; (2) compensate any person for any Comments provided; or (3) respond to any Comments.

We may, but are not obligated to, remove content and Accounts containing content that we, at our sole discretion, deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms of Use.
You agree that your comments must not infringe the rights of any third party, including copyrights, trademarks, privacy, publicity or any other personal or intellectual property rights. You further agree that your comments shall not contain any unlawful, abusive or obscene material or any computer virus or other malicious software that may in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us or others as to the origin of comments. You are solely responsible for all comments you make and their accuracy. We are not responsible for any comments posted by you or any third party.

10. PERSONAL INFORMATION

The transmission of your personal information on our website and online store is governed by our Privacy Policy.

11. ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our website or the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability.

In no event shall we be liable for any omission, inaccuracy or error in such information which may result in direct or indirect damage to the Customer.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify any information on the Service or any related website, including but not limited to pricing information, except as required by law. No specific update or refresh date applied to the Service or any related website shall be deemed to indicate that all information offered in the Service or on any related website has been changed or updated.

12. PROHIBITED USES

In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the website or any Content:
(a) for any illegal, defamatory or unlawful purpose, or in violation of any applicable regulations or professional codes. (b) to induce others to engage in or participate in illegal acts; (c) to violate any local ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of others, to falsely claim authorship of works of art, of musical works or of literary works, to misappropriate or use the contents of the website for commercial, promotional, sponsorship, advertising or merchandising purposes; (e) to harass, abuse, insult, hurt, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to impair the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information, browse, search or scan the web; (j) for pornographic, obscene or immoral purposes; or (k) to disrupt or circumvent security measures of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
You are solely responsible for your use of the website and you agree to compensate and/or indemnify floramiles.com for any loss or damage that floramiles.com may suffer as a result of any liability incurred by any third party in connection with your use of the website.

13. LIMITATIONS OF LIABILITY

We do not guarantee, certify or warrant that your use of our Service will be uninterrupted, secure, timely or error-free.

You agree that, from time to time, we may withdraw the Service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided on an "as is" and "as available" basis for your use without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability or fitness for a particular purpose, durability, title and non-infringement.

The floramiles.com website uses reasonable care and diligence to provide quality products that meet the specifications of these GTU. We are only responsible for an obligation of means concerning the services of the Website which are the subject of these GTU. The responsibility of floramiles.com towards the User or the Customer can only be engaged for facts being directly attributable to him/her and which would cause him/her a prejudice directly linked to these facts.

The contents of the Website are published for information purposes only, without any guarantee of accuracy. We can in no way be held responsible for any omission, inaccuracy or error contained in this information and which would be the cause of a direct or indirect damage caused to the User or the Customer.

We do not engage our responsibility in case of force majeure, as defined as follows: in the sense of these GTU, is considered as force majeure opposable to the User or the Customer any prevention, limitation or disruption of service due to fluctuations in bandwidth; failure attributable to the access provider; failure of transmission networks; collapse of facilities; illegal or fraudulent use of passwords, codes or references provided to the customer; hacking; security breach by the website host or developers; flood; power failure; fire; epidemic; explosion; earthquake; war; embargo; law, injunction, demand or requirement of any government; requisition; strike; boycott; or other circumstances beyond the reasonable control of floramiles. com. In such circumstances, floramiles.com shall be excused from performing its obligations to the extent of such impediment, limitation or disruption.

We do not engage our responsibility in case of fault of the User or the Customer, such as defined as follows: in the sense of the present GTU, is considered as fault of the User or the Customer opposable to him/her any misuse of the service, fault, negligence, omission or failure on his/her part or on that of his/her employees; non-compliance with the advice given by floramiles. com; disclosure or illicit use of the password, codes and references of the customer; information of erroneous information or absence of update of the information of the Customer in his Account. The implementation of any technical process, such as robots or automatic requests, whose implementation would contravene the letter or the spirit of these GTU will also be considered as a fault of the User or the Customer.

The data, including comments, published on the website by the User or the Customer are under their own responsibility. In this context, floramiles.com will benefit from the status of data host in the sense of Article 6-I-2 of the Law for confidence in the digital economy of June 21, 2004. In accordance with paragraph 3 of the same article, floramiles.com cannot be held civilly or criminally liable for these comments, unless, from the moment it became aware of the illicit activity or information, it acted promptly to remove such information or to make it impossible to access.

In no event shall Mr. Ciprian-Florin Stancu, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (including negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of the Service or any service or product using the Service, or any other claim relating in any way to your use of the Service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if you have been advised of the possibility of such claims arising.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify, defend and hold Mr. Ciprian-Florin Stancu and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents referenced herein, or your violation of any law or the rights of another.

15. SEVERABILITY

If any provision of these Terms of Use is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these GTU, without affecting the validity and enforceability of the remaining provisions.

16. TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms of Use will remain in effect unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.
If we determine or suspect, in our sole discretion, that you are not complying with or have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice. You will then remain liable for all amounts due up to and including the date of termination, whereupon we may deny you access to our Services (or any part thereof).

17. COMPLETENESS OF THE AGREEMENT

Our failure to exercise or enforce any right or provision of these GTU shall not constitute a waiver of such right or provision.

These GTU or any other operating policies or rules posted by us on this website or relating to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior version of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed to the detriment of the drafting party.

18. APPLICABLE LAW

These GTU, as well as any separate agreement by which we provide the Services to you, shall be governed by and construed in accordance with the laws of France.

Failure to resolve any dispute between the parties amicably shall result in recourse to the competent French courts to settle the dispute.

19. CHANGES TO THE TERMS OF USE

You can consult the most recent version of the GTU at any time on this page.
The Terms and Conditions applicable to the User and the Customer are those in effect on the day of their order or of their connection to the website. We reserve the right, at our sole discretion, to update, modify or replace any part of these GTU by posting such updates and/or modifications on our website. It is your responsibility to review our GTU and GTS each time you use the website or place an order. By continuing to access or use our website and services after changes to these Terms of Use have been posted, the User or Customer agrees to such changes.

20. CONTACT INFORMATION

Questions regarding the Terms of Use should be sent to us at
contact (at) floramiles (dot) com.

 

B. GENERAL TERMS AND CONDITIONS OF SERVICE

PREAMBLE

The present General Terms of Service (GTS) are concluded between:
On the one hand:
Mr. Ciprian-Florin Stancu, individual business owner registered in the SIREN directory under the number 751533274, not subjected to VAT under art. 293B of the CGI.

Creator and operator of the website floramiles . com
8 rue de Conti, 95290 L’Isle-Adam, France
Reachable at 0 6 51-39-52-52
contact (at) floramiles (dot) com

Hereafter we use the terms "floramiles. com", "the website", "we", "our" and "us" in reference to Ciprian-Florin Stancu

And on the other hand:
Any person using the services of the floramiles. com site, as a user or customer.

Hereinafter we use the terms "User", "Customer", as well as "he", "him", "she", "her", "their", "them", "you", "your", and "yours" to refer to users of the site and buyers of items for sale on the website.

The purpose of these General Terms and Conditions of Service (hereinafter the "GTS ") is to present the floramiles. com online store, to define the conditions of access and use of the store, and to specify the terms and conditions for ordering, purchasing, shipping, delivery, and returns and refunds, if any.

Any use of the online store implies the prior, full and express acceptance of these GTS by the User or the Customer.

The present GTS apply in addition to the GTU and apply to all sales made on the website.

Our GTS and GTU, as well as our Privacy Policy can be consulted at any time from the "Contact" page of the website.

The floramiles. com website, including all the information, tools and services to which it gives access, is offered by Ciprian-Florin Stancu  to you, the User or Customer, provided that you accept all the terms, conditions, policies and notices stipulated here.

1. PRESENTATION OF THE ONLINE STORE

The floramiles. com website provides the User or the Customer with an online sales area offering the following types of items for sale

CD albums of music by Claire Delerue or by the band Flora | Miles formed by Claire Delerue and Ciprian-Florin Stancu.

Art prints in limited edition, numbered and signed, made from original, one-of-a-kind artworks by Ciprian-Florin Stancu : paintings, photographs, digital art. 
Each art print is made to order, especially for the Customer, according to specifications indicated by the Customer on the order form.
Each art print sold on floramiles. com is made using the high definition printing process called "giclée", with long lasting archival pigmented inks, on 100% cotton, acid-free, museum quality paper.
Each copy is signed and comes with a certificate of authenticity.

Each art print is made to order for Customers who have placed and paid for an order on floramiles. com

An original work of art (painting, photography, digital art) may be declined in several limited editions. A numbered limited edition is defined by dimensions and by a predetermined number of copies that may be printed, all information that appears on floramiles. com.

There is no existing stock of art prints. Each print is made to order. Numbered limited edition art prints of an original work of art can only be printed in the number of copies specified on floramiles. com. Once the number of copies of a limited edition has been exhausted, no more prints or sales of the respective work will be possible in that series. Limited editions of the same artwork may be available in other dimensions.

Each art print is made according to the specifications requested by the Customer and selected by him/her on the order form out of the options offered by floramiles. com. These specifications include dimensions, materials, and color of the matte ("mat", in American English).

2. ORDERING ITEMS ON THE ONLINE STORE

The unreserved acceptance of the General Terms and Conditions of Use and the General Terms and Conditions of Service as well as the Privacy Policy are an integral part of the act of purchasing on floramiles. com.

These terms and conditions are presented to the Customer on the contact page of the website, and also prior to the payment of any purchase made on the website. In order to access the payment interface, the Customer must have read these documents and must agree to them by checking the corresponding box.

To place an order, the Customer can choose one or more items on the website and add them to his/her shopping cart. The characteristics and price of each item are given on the product page which describes the item in detail.

Information concerning shipping methods, delivery times and return policy are available to the Customer on the product order page, so that he/she can read them before completing his/her order.

Ordering a CD album

By clicking on " BUY NOW / ACHETER ", the Customer accesses the order page corresponding to the CD album item and can place his/her order by clicking on the " Add to Cart " button. On that page, he/she can also choose the number of CDs to add to his/her cart. On the order page, the Customer can also ask questions about the item by clicking on the "Ask question" button, and they can also add the item to their wish list by clicking on the "Add to Wish List" button.

Ordering a signed and numbered limited edition art print

By clicking on "BUY NOW", the Customer will be taken to the order page for his/her product, where he/she is invited to select his/her preferences among the options proposed by floramiles.com: dimensions, materials, matte color ( ("mat", in American English). The Customer can indicate the number of prints they wish to purchase and add them to their cart by clicking on the "Add to Cart" button. On this page, the Customer can also ask questions about the print by clicking on the "Ask question" button, and they can also add the print to their wish list by clicking on the "Add to Wish List" button.

It is up to the Customer to make sure that the options he/she has selected correspond to his/her wishes when ordering and before paying for the order. Each art print being made to order especially for the Customer, and personalized according to their choices, any order completed on the basis of these options is final and will not be eligible for any right of retraction, replacement or refund.

floramiles. com cannot be held responsible for any difference between what is displayed on the user's screen and the final print.

We have made every effort to display as accurately as possible the colors and images of the products shown on the store. However, we cannot guarantee the accuracy of the colors displayed on your computer screen.

3. CONFIRMATION AND PAYMENT OF THE ORDER FOR THE CUSTOMER.

After clicking on "Add to Cart", the Customer is informed of the number of items in his/her cart and the price to be paid before shipping costs.
He/she can then continue shopping by clicking on "Continue Shopping", access his/her cart by clicking on "Shopping Cart", or complete his/her order for payment by clicking on "Checkout".

On the shopping cart page, the Customer can check the type and quantity of items he/she has chosen. If he or she wishes, he/she can remove one or more items from his/her shopping cart. He/she can visualize the price of the items in the shopping-cart, and he/she can also simulate the shipping costs that will be added to that price according to the delivery address given by the Customer. In order to do so, the Customer must enter his/her country of residence and region, then click on the "Get Quotes" button to obtain the estimate.

If the Customer is satisfied that the contents of their basket reflect what they wish to purchase, they can complete their order by clicking on the "Checkout" button. They will then be directed to the checkout page.

The payment of the order is carried out in several stages, from the registration of the Customer on the website if they are not yet a Customer, to the confirmation of their order.

When registering, the Customer agrees to provide complete, accurate and up-to-date information about him or herself for all purchases made on the website. The Customer must provide his/her name, e-mail address and telephone number, as well as a billing and delivery address. The procedure for registering and/or connecting to the website is detailed in section 2 of the GTU: "Terms of use and access to the website and the online shop".

Once registered or connected, the Customer must verify that the information concerning his delivery and billing details are correct and valid. He/she agrees to correct or update this information and any other useful information so that we can finalize any transaction and contact him/her if necessary.

All orders placed on floramiles. com are orders for which payment is required.

Before the payment of the order, the Customer is presented with a summary of the order, for which the total to be paid, including shipping costs, is shown. The total amount to be paid includes all taxes.

By clicking on the "Confirm Order" button, the Customer confirms his/her order for payment and will be directed to the interface of the payment service provider chosen by floramiles. com. to pay for his/her purchase.
The payment service provider provides the Customer with secure payment methods.
At no time does floramiles. com. know, record or store the Customer's payment information.

4. CONFIRMATION OF THE ORDER

Once the payment has been received by floramiles. com, floramiles. com will send a confirmation e-mail to the Customer and a summary of the order.

5. SHIPPING OF THE ORDER

floramiles. com uses the services of La Poste for the shipping of CD orders in France and abroad, and the services of Chronopost for the shipping of art prints orders in France and abroad.

Before the payment of their order, the Customer is informed of the shipping costs to their place of delivery. The shipping costs are automatically adjusted at the time of the order.

The delivery times are based on those of the Post Office and Chronopost, to which are added, for art prints, the manufacturing times which are generally two to four business days.  Delivery times are given as an indication. The estimated maximum delivery time should not exceed 30 days, except under exceptional conditions (parcel held by customs, blocking due to sanitary procedures etc...), in which case floramiles. com cannot be held responsible.

The packaging of products for shipping is conducted with the utmost care by floramiles. com: the item(s) is (are) secured and protected inside an appropriately sized package to prevent it (them) from moving or sustaining shocks during transport.

It is the Customer's responsibility to ensure that the delivery address he/she communicates to floramiles. com is correct and up to date so that he/she can receive the products purchased on the website.

6. POTENTIAL CUSTOMS COSTS

For international shipments, customs fees may be charged upon arrival in the destination country. These fees are calculated by the local authorities and invoiced by the carrier. The carrier may also charge a presentation fee to handle the customs clearance process.
Import fees are the responsibility of the Customer and are non-refundable in the event of a return claim.

7. DELIVERY AND RECEPTION OF THE ORDER

Delivery is the transfer of possession of the purchased goods to the Customer.
Once the Customer takes possession of the goods, the risk of loss or damage is transferred to the Customer. Therefore, it is very important that the Customer:
- not sign the delivery note before checking the contents of the packages and condition of the product
- does not yield to the pressure of the delivery personnel, and takes time to examine the product.

The inspection of the product's condition is considered to have been completed as soon as the delivery note has been signed.

We recommend that the Customer notify us by e-mail that they have received their order.

8. RIGHT OF RETRACTION OF THE CUSTOMER

Purchase of a CD

After the purchase of a CD on floramiles. com, the Customer has a 14 days time period to retract, without having to justify his/her decision.
The Customer must notify us by e-mail of their decision to cancel their purchase within a period of 14 days, running from the date the product was delivered to him/her.
Within this 14-day period, the Customer must return the sealed CD to us in its original, undamaged wrapping, inside a packaging identical to the one in which they received it (for example, if the CD was sent to them in a protective foam or bubble envelope, the Customer must send the CD back in the same type of protective envelope and in no circumstances in a plain envelope). After floramiles. com has received and inspected the returned package, the cost of the purchase will be refunded to the Customer, minus the shipping costs.
We do not accept the return of CDs that have been unwrapped from their protective cellophane wrapping, when the Customer makes use of their right of retraction. The CD must be returned intact in its original wrapping.

If the Customer has ordered several CDs, floramiles. com may use a shipping service with signature upon receipt. In this case, the signature constitutes proof of the delivery date.

Purchase of art prints

The Customer's right of retraction does not apply to art prints. Because each art print is made to order specifically for the Customer, and is personalized according to his/her choices, any order that has been completed based on these instructions is final and will not be eligible for any right of retraction, replacement or refund.

9. CONDITIONS OF RETURN OF PURCHASED ITEMS, IF ANY

Upon delivery of their parcel, the Customer must ensure that the products delivered match the content of their order (quantities, references), and that the art prints are " in conformity " in the sense defined below:

Conformity of limited edition art prints
A conforming art print is defined here as a limited edition art print, numbered and signed, made through the process called "giclée", with long lasting archival pigmented inks, on 100% cotton, acid-free, museum quality paper, with a certificate of authenticity, meeting the specifications chosen by the Customer at the time of the order, and undamaged (no deformation, breakage, tear or scratch).

The conformity of the print cannot be questioned in case of color differences between what is displayed on the User's screen and the print delivered.
As mentioned previously, we have made every effort to present the colors and images of the products in the store as accurately as possible, but we cannot guarantee the accuracy of the color display on your computer screen.

The delivery to the Customer of a conforming art print thus defined, made to order specifically for the Customer, shall not give rise to any claim for replacement or refund.

Eligible Reason for Return of an Art Print
The only eligible reason for claim and return of a print is breakage or damage during shipping (deformation, tear, scratch).

Conditions of claim
In order for us to assess your claim and proceed with your refund in this case, you must respect the following instructions when receiving your package:

• The damage to the product must imperatively be the object of written, precise, complete, dated and signed remarks on the delivery slip. The damage must then be confirmed within two business days by registered mail to the carrier at the address shown on the delivery slip, as well as by email to contact (at) floramiles(dot) com.
• Your complaint must be substantiated and include proof of the damage suffered (waybill, purchase invoice, photographs).
• You will have to provide the following photographic evidence, which will be needed to file a claim with the carrier and which will allow us to ascertain the condition of the package and product:
   - Photographs of the package as delivered (each side)
   - Photographs of the shipping labels
   - Photographs showing the damaged parts of the art print

A complete claim therefore consists of the following elements:
• Precise, dated and signed report on the delivery note
• Notification within two business days by registered letter addressed to the carrier, including proof and photographic evidence of the damage
• Notification within two business days by e-mail to contact (at) floramiles (dot) com, including proof of damage and photographs

Any claim that is incomplete or not reported within 2 business days will be systematically rejected and we will be unable to refund the product.

"For any product damaged during transport and not reported on the receipt, no claim will be admissible" (art. L.133-3 of the French Code of Commerce).

 "The receipt of the transported goods extinguishes any action against the carrier for damage or partial loss if within two days, not including holidays, following the day of such receipt, the consignee has not notified the carrier, by extrajudicial act or by registered letter, of his reasoned protest." (article 133-3 of the French Code of Commerce)

10. RETURN AND REFUND OF ITEMS ELIGIBLE FOR THE RETURN POLICY

Return of a broken or damaged art print and refund

If the above instructions have been followed, you have 14 days to return the broken or damaged item. The item must be returned in its original packaging or in a packaging identical to the original packaging if the latter is damaged.  The returned item must be accompanied by a copy of the invoice or delivery note.
The refund of the art print is processed after floramiles. com has received and checked the returned package. The refund will be made using the same payment method as when the order was placed. Shipping costs will not be refunded.

Return of a CD and refund or replacement

If you have changed your mind after purchasing your CD, or if it has been damaged during shipping, you have 14 days to return the sealed CD to us in its original, undamaged wrapping and in the same packaging in which you received it (e.g., if the CD was shipped to you in a protective foam or bubble envelope, you must send it back in the same type of protective envelope and not in a plain envelope).
We do not accept returns of CDs unwrapped from their protective cellophane packaging.
Your refund will be processed after floramiles. com has received and inspected the returned package.
The refund will be made using the same payment method as when the order was placed. Shipping costs are not refunded.
If you wish to replace a CD damaged during shipping, we will replace it after floramiles. com has received the package. In this case there will be no refund.

11. EXCEPTIONS TO THE RETURN POLICY

Package not picked up by the Customer

If the parcel could not be delivered to the address given by the Customer, the latter has a period of time (generally 15 days) to recover it at the address indicated by the carrier. If despite the reminders and notices which are addressed to him/her, the Customer does not recover the parcel within the time limit, the parcel will be sent back to floramiles. com and the Customer will be refunded. A fee will be retained on the refunded amount in order to cover the cost of transportation and any expenses resulting from the impossibility to deliver the package to the Customer.

Parcel blocked in customs

Imports may give rise to customs charges which will be calculated on arrival and invoiced separately by the carrier. These charges are the sole responsibility of the Customer. The Customer will be informed by the carrier or by customs of the amounts he/she must pay in order to unblock the package. The Customer has a time limit to pay the customs fees in order to unblock the package. If despite reminders and notices from the carrier, the Customer does not pay the customs fees within the time limit, the package will be returned to floramiles. com and the Customer will be refunded. A fee will be retained on the refunded amount, in order to cover in particular the cost of transportation and any expenses resulting from the impossibility to deliver the package to the Customer.

Package and product damaged during transport

Upon receiving the package, the Customer must carefully examine the package and the product, and in case of damage or breakage, the Customer must report it within 48 hours of delivery, in accordance with the terms specified in section 9 ("Conditions of return of purchased goods, if any").
Our return policy does not cover damaged items that have not been reported within the specified time.

12. PRODUCT PRICES

The prices applicable are those displayed on the website on the day of the order. floramiles. com reserves the right to modify its prices at any time.
The prices indicated on the site, to which delivery costs are added, are displayed and intended in Euro.
Confirmation of the order by the Customer implies that he agrees to pay the price indicated and implies that he acquits the amount of his order.
The Customer's order can only be prepared and shipped after the Customer has paid for the order and after payment has been confirmed.

13. METHOD OF PAYMENT

Transactions on the floramiles. com website are carried out via the services of a payment service provider chosen by floramiles. com.
The provider provides the Customer with secure payment methods.

In accordance with the law, floramiles. com does not have access to any data, nor does it record or store any data relating to the Customer's means of payment, the transaction being carried out between the Customer and the payment service provider.

14. INVOICES

floramiles. com sends the Customer an electronic invoice after the payment of his/her order. The Customer expressly agrees to receive invoices electronically.

15. SERVICE RESTRICTIONS

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed on the same Customer account and/or orders using the same billing and/or shipping address.
If we change or cancel an order, we may attempt to notify you by contacting you using the email address and/or billing address or phone number provided at the time of ordering.
We reserve the right to limit or prohibit orders that we believe may have been placed by merchants, resellers or distributors.
We may cease, temporarily or permanently, to provide services to countries or geographic areas subject to certain international sanctions or embargoes.

16. CHANGES TO THE TERMS OF SERVICE

You may view the most current version of the GTS at any time on the website.
The terms and conditions applicable to the User and the Customer are those in effect on the day of their order or their connection to floramiles. com.
We reserve the right, at our sole discretion, to update, modify or replace any part of these terms and conditions by posting such updates and/or modifications on our website. It is your responsibility to review our terms and conditions each time you use the website or place an order. By continuing to access or use our website and services after changes to these GTS have been posted, the User or Customer agrees to such changes.

17. APPLICABLE LAW, JURISDICTION AND CONTACT DETAILS

These GTS are subject to the laws of France.
Questions relating to the Terms of Service should be sent to us at
contact (at) floramiles(dot) com.

Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Cergy-Pontoise.